INTERNATIONAL SHIPPING POLICY
Thank you for visiting and shopping at DTC Market. Following are the terms and conditions that constitute our Shipping Policy.
SHIPMENT PROCESSING TIMEAll orders are processed within 20 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATESShipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|Singapore Post||20 business days||Free|
|Swiss Post||20 business days||Free|
|FedEx||20 business days||Free|
|UPS||20 business days||Free|
|DHL||20 business days||Free|
|4px||20 business days||Free|
|PostNL||20 business days||Free|
Delivery delays can occasionally occur.
SHIPMENT CONFIRMATION & ORDER TRACKINGYou will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTIES AND TAXESDTC Market is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGESDTC Market is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.