Thank you for visiting and shopping at DTC Market. Following are the terms and conditions that constitute our Shipping Policy.
International Shipping PolicyShipment processing time
Our goal is to process all orders within 24hrs. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay or issue with the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|PostNL International||10 business days||Free|
|Singapore Post||10 business days||Free|
|Swiss Post||10 business days||Free|
|FedEx||10 business days||Free|
|UPS||10 business days||Free|
|DHL||10 business days||Free|
|4PX||10 business days||Free|
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
DTC Market is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DTC Market is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.